Robotronics Buzz E Instrucciones de operaciones descargar pdf (Pagina 5)

Warranty Information and Getting Help

LIMITED WARRANTY

All Robotronics products have a limited 6 month warranty which covers all parts and labor. This

period covers the normal burn-in for electronic components. Experience has shown that this

warranty period catches most component defects and other possible flaws.

If you have a problem, we are anxious to help. Our desire is to be certain you receive a quality

product and excellent service.

Warranty work is specifically limited to correction of defects by repair or replacement of faulty

equipment or parts. The product shall be repaired or replaced at Seller's option. Equipment

returned to the factory for repair must have pre-authorization from our service department and

must be sent freight pre-paid, and will be returned freight pre-paid by UPS ground or common

carrier.

For international shipments

, you will be responsible for paying customs duties, taxes and other

fees. The shipment must be labeled on the paperwork and on the outside of the container that

it is “For Educational Purposes”. If it is a “warranty replacement” or a “repair return” this

also must be indicated both ways on the customs documentation. Contact your customs

agency on how to document the shipment correctly to avoid unnecessary customs charges. If

you need parts sent by air shipment you will be responsible to pay the additional shipping

charges.

The buyer is further responsible to ensure that proper and complete training be given to those

operating the robot system as all aspects of such operation cannot be covered in a brief manual

such as this.

In no event shall ROBOTRONICS, Inc. be liable for any incidental or consequential damages in

connection with or arising from the use of the robot or arising from the use of this manual or any

procedures contained herein.

If You Have A Problem

1. Call our service department and explain the problem. The phone number is (801) 798-

4466. Most difficulties are minor and can be solved easily over the phone. If possible,

have the robot near the phone when you call.

Important: Have the robot serial number and model number ready. This will help our

technician identify the model of robot you have. The serial and model number sticker is located

2. If you must return a part or the House of Hazards for repair, pack it carefully and send it

prepaid according to instructions. You must obtain a return authorization number from

the service department before shipping the robot or a part to the factory.

3. Parts of the robot are best sent by a carrier such as UPS, or U.S. mail, because shipping

is based on the actual weight of the package. Be sure to insure the shipment for the

correct value. A freight company such as Yellow Freight , ABF or Consolidated Freight

way should be used only for the complete House, because their shipping charges are

based on 100 pound minimums.

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Robotronics Buzz E Instrucciones de operaciones Pagina 5